Network Status

No reported outages at this time.

Important Update

In accordance with CDC guidelines, we are not currently accepting payments at our local KC Fiber office. Please make all payments online or by mail. This is a temporary situation. Thank you for your cooperation during this outbreak. KC Fiber/liNKCity
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Testimonials

Installer did a great job!

 

Peter Brickey

You guys were great to work with. Our technician was very kind. Thank you!

Alan Reed

Mike Lord was great! Very friendly and efficient

 

 
 
 
 
 
 
 
 
 
Kourtney Eldredge
  • Always the best!

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Snake Saturday
  • excellent service!

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Tony Osborn

Mike did a great job upgrading our service this morning. He was right on time and completed the job quickly. We were only down for about 15 minutes instead of the hour I was expecting. Well done. Thanks!

Brown & Company
Brown & Company

I am so happy to have had this service for 2 of the 3 years I have been in North Kansas City. We had Time Warner(Spectrum now) prior to LinkCity and they just sucked! Their customer service sucked, the internet sucked, and their prices really sucked. For a little more than we paid for 3 months we got LinkCity till the day we move out and that is just awesome. I am truly going to miss the awesome service(if I ever needed to call them) and the great internet, as well as the best price on the planet. Thank you guys so much!

Sam B

The tech you sent out was very courteous and professional and knowledgeable . Did a good job. Rated 5 stars out of 5. Thanks, Bill.

Bill
A & N Hardware

Mike Lord was very nice and considerate. He helped me with how the system works and hope the best for him. Thank you

Tim Kerley

Mike was courteous and professional. He went the extra mile to make sure my router was set up as well and our wifi is now COOKIN’!! Thank you so much!

Camille Rippeto

It all depends on how much work needs to be done to establish your connection. If the business or residence has previously had LiNKCity service the connection can be up and running a day after you sign up for service. If you are not comfortable where the LiNKCity connection is coming in, and request the jack be moved to a different location you are then looking at a four hour time frame.

If the building or residence has not had LiNKCity service before, but it is determined that conduit is already placed in the ground up to the building then the installation time would be a full day. Installations are scheduled from 9am to 5pm on the given day agreed upon by the customer and the sales team. Someone must be on location on the day of installation to allow access into the residence or building.

If the business or residence has not had LiNKCity service and it has been determined that conduit is not in the ground leading up to the building, a site survey must be completed by the installation technician to note where the conduit needs to be placed and where the service is to come into the building or residence. After that, the sales team will contact the customer to determine an installation date. LiNKCity is required by law to notify Missouri Dig Right for locates. Locates can take up to three days. Once locates are complete the LiNKCity crew is usually able to complete the full day install in the next day or two. For questions about this process please feel free to contact the sales staff at 816-412-7990.

 

Recent News

Monday, April 13, 2020 Super User News 338
Email Safety Reminder We have received several inquiries about a recent email our KC Fiber/LinkCity customers may have received. Please do not click on any links as we did NOT send this email to our customers. Please proceed to delete the email. We are also taking steps to block the sender.