Pushing the pinhole reset button on KC Fiber equipment is not recommended.
Doing so will cause loss of connectivity as the fiber equipment's settings have been "wiped", or factory reset and is no longer communicating with the KC Fiber back end. You will need to contact KC Fiber to schedule a service call to replace the affected fiber equipment. Service calls are subject to a $55 per hour fee, with a minimum of 1 hour. Customers are strongly advised not to move, attempt to configure or re-configure, or factory reset KC Fiber equipment.
Rebooting vs. Resetting
You may have seen the word "reset" on your router, usually below a tiny pinhole. Pushing this pin does not reset your router in the sense that it turns it off and on. Resetting and rebooting are not the same terms. By pushing the pin, the router has been set to factory settings, as if it were new and out of the box.
Rebooting requires the power to be unplugged for 10-30 seconds, before plugging it back in. Your settings will not be altered, unless your router is faulty. Here is some additional information to point you in the right direction.