Rebooting vs. Resetting
You may have seen the word "reset" on your router, usually below a tiny pinhole. Pushing this pin does not reset your router in the sense that it turns it off and on. Resetting and rebooting are not the same terms. By pushing the pin, the router has been set to factory settings, as if it were new and out of the box. This procedure is not recommended by KC Fiber. You will need to go through the router's setup again in order to configure your business static IP address and restore service.
Rebooting requires the power to be unplugged for 10-30 seconds, before plugging it back in. Your settings will not be altered, unless your router is faulty. This procedure is acceptable. Here is some additional information to point you in the right direction.
What you will need to restore your business internet service
- A desktop or laptop
- If applicable, an Ethernet cable or WiFi connection
- Your static IP address assigned by KC Fiber. Please contact KC Fiber for this information.
Connect to your router via Ethernet or WiFi
You do not need an internet connection to configure your router. You only need to be connected to it locally via Ethernet cable or WiFi. If you opt for an Ethernet cable, plug one end into the "internet port" on your laptop or desktop computer. Next, plug the other end of the cable into a "LAN" or "Ethernet" port on the back of your router. Depending on your router, these ports may be a group of two to four ports. If you opt for WiFi, you will find the SSID, or WiFi name, and password on your router. You may find this information, usually on the bottom or sides of the router.
Router Port Diagram Example
Open a web browser
The following popular programs are listed web browsers:
- Internet Explorer
- Google Chrome
- Mozilla Firefox
In the address bar, you will need to navigate to either 192.168.1.1 or 192.168.0.1 and then press enter. These addresses vary from manufacturer to manufacturer, but generally either address will take you to a login page for your router. You may have noticed this information on the sticker located on your router. You may have also noticed a user name and password, usually the username is "admin" and the password may be "admin", "password", a custom password set by the manufacturer or left blank.
Router Login Address
Router Login Prompt
- Some routers, like newer Linksys models, will bring you to a Smart WiFi setup page, you will be asked to read the License Terms. You may notice an option for Manual Configuration at the bottom left of the page, please choose this option.
- You will proceed to the login page, where you will enter the router username and password previously mentioned.
Familiarizing yourself with the user interface
Once you have successfully logged in to your router, you will be presented with the user interface. Feel free to browse through the categories and menus and switch between any tabs. All manufacturers have different user interfaces and certain technical terms may not translate the same. Browsing the user interface, or UI, will give you a general understanding of how your router's interface is laid out as well as assist you with the next steps.
Configuring your router with your assigned static IP address
Next we will need to change the Internet Connection Type of your router to use a "Static IP". Depending on the language of your router, this option may located in a different section than the example below. You may need to search for menus or tabs such as: Internet Connection, WAN, Internet Setup, Connectivity, Internet Settings, WAN Setup. Some routers may also display an "edit" link next to the internet connection type, you may need to click "edit" in order to continue.
Internet Connection Type: Static IP
Once you have located the connection type menu, you will need to choose "Static IP". This option may be located in a drop-down menu, as a radio button, or a checkbox. This is where you will enter the IP information assigned by KC Fiber. Do not add any extra zeros or periods in the boxes. You may see other options such as "Domain Name" or "Domain Login", you do not need these options.
Applying the changes
Once the IP information has been entered, you will need to apply the changes. To apply the new settings, click "apply settings", "save", "apply". Your router will apply the new IP address and may reboot as well. Please be aware you will lose connectivity to the user interface and may need to log in again. Please verify connectivity by navigating to any web page. You may also want to verify your internet speed on speed testing sites like: www.speedtest.net or www.fast.com