Network Status

No reported outages at this time.

Important Update

In accordance with CDC guidelines, we are not currently accepting payments at our local KC Fiber office. Please make all payments online or by mail. This is a temporary situation. Thank you for your cooperation during this outbreak.
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Testimonials

Installer did a great job!

 

Peter Brickey

You guys were great to work with. Our technician was very kind. Thank you!

Alan Reed

Mike Lord was great! Very friendly and efficient

 

 
 
 
 
 
 
 
 
 
Kourtney Eldredge
  • Always the best!

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Snake Saturday
  • excellent service!

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Tony Osborn

Mike did a great job upgrading our service this morning. He was right on time and completed the job quickly. We were only down for about 15 minutes instead of the hour I was expecting. Well done. Thanks!

Brown & Company
Brown & Company

I am so happy to have had this service for 2 of the 3 years I have been in North Kansas City. We had Time Warner(Spectrum now) prior to LinkCity and they just sucked! Their customer service sucked, the internet sucked, and their prices really sucked. For a little more than we paid for 3 months we got LinkCity till the day we move out and that is just awesome. I am truly going to miss the awesome service(if I ever needed to call them) and the great internet, as well as the best price on the planet. Thank you guys so much!

Sam B

The tech you sent out was very courteous and professional and knowledgeable . Did a good job. Rated 5 stars out of 5. Thanks, Bill.

Bill
A & N Hardware

Mike Lord was very nice and considerate. He helped me with how the system works and hope the best for him. Thank you

Tim Kerley

Mike was courteous and professional. He went the extra mile to make sure my router was set up as well and our wifi is now COOKIN’!! Thank you so much!

Camille Rippeto

If you own a Netgear router, please check Netgear's support site to see if your router needs a firmware update.

You can visit ZD Net for more details about this vulnerability. https://www.zdnet.com/article/unpatched-vulnerability-identified-in-79-netgear-router-models/

You can visit Tom's Guide for additional information https://www.tomsguide.com/news/netgear-routers-no-fixes

Changing the admin password on your Netgear product https://kb.netgear.com/20026/How-do-I-change-the-admin-password-on-my-NETGEAR-router

Information on manually updating the firmware on your Netgear product https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router

Information on finding your Netgear product's model number https://kb.netgear.com/10727/How-can-I-find-my-NETGEAR-device-s-model-number

Netgear's Customer Service number 1 (888) 638-4327

Netgear's Support Site https://www.netgear.com/support/default.aspx

 

According to Netgear, the following models will not be receiving patches. 


 

  • AC1450
  • D6300
  • DGN2200v1
  • DGN2200M
  • DGND3700v1
  • LG2200D
  • MBM621
  • MBR1200
  • MBR1515
  • MBR1516
  • MBR624GU
  • MBRN3000
  • MVBR1210C
  • R4500
  • R6200
  • R6200v2
  • R6300v1
  • R7300DST
  • WGR614v10
  • WGR614v8
  • WGR614v9
  • WGT624v4
  • WN2500RP
  • WN2500RPv2
  • WN3000RP
  • WN3000RPv2
  • WN3000RPv3
  • WN3100RP
  • WN3100RPv2
  • WN3500RP
  • WNCE3001
  • WNCE3001v2
  • WNDR3300v1
  • WNDR3300v2
  • WNDR3400v1
  • WNDR3400v2
  • WNDR3400v3
  • WNDR3700v3
  • WNDR4000
  • WNDR4500
  • WNDR4500v2
  • WNR3500v1
  • WNR3500Lv1
  • WNR3500v2
  • WNR834Bv2

What if my router is on the list?


If your router is part of the list that won't receive patches, we recommend replacing your router as soon as possible. 
 



Please be aware we are an unmanaged service provider and do not sell/support/configure/repair/maintain customer equipment as our responsibility stops at our uplink.
 

Here is a list of compatible routers that work best with our network. You are not obligated to purchase any particular one, however, the router you choose should be Gigabit rated.

 
 

Router Make Router Model
Netgear R6400 or newer
Asus RT-AC1200 or newer
Asus RT- AC52U or newer
Asus RT-AC1200G or newer

Recent News

Monday, August 03, 2020 Super User News 790
As part of our plan to standardize KC Fiber infrastructure, we have decided to make minor changes to the user interface of our webmail server.
Monday, August 03, 2020 Super User News 837
These 45 Netgear products will not be receiving security patches.